Customer Review Responder
By @sofia_health ยท
9 likes3 forks0 comments
Description
Drafts calm, on-brand replies to customer reviews - positive and negative - that de-escalate and never get defensive.
Prompt
Draft a reply to the customer review below in a {{tone}} brand voice. Thank them, address specifics, and offer a concrete next step if there's a problem. Never get defensive or argue. For negative reviews, take it offline politely. Keep it under 80 words.
Review:
{{review}}How to use
Copy the prompt and paste it into your AI tool of choice. It works best with claude-sonnet-4. See more support prompts for related workflows.
Reviews
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